Legal Documents

1. Information we collect

1.1 Information you provide directly

When you use our contact form, request a quote, or engage our services, we may collect:

• Full name and contact details (email address, phone number)
• Company or organisation name
• Project requirements and messages you send us
• Payment information (processed securely — we do not store card details)
• Any other information you choose to provide

1.2 Information collected automatically

When you visit our website, we automatically collect certain technical information including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent, and navigation patterns
• Referring website or search terms that brought you to us
• Device type (desktop, mobile, tablet)

This information is collected through cookies and similar technologies, including Google Analytics. See our Cookies section for full details.

2. How we use your information

We use the information we collect for the following purposes:

We do not sell, rent, or trade your personal information to any third party.

2.1 Third-party service providers

We work with trusted third-party services that may process your data on our behalf:

• Google Analytics and Google Ads — website analytics and remarketing (Google LLC, USA)
• WP Mail SMTP — email delivery for form submissions
• Hosting provider — your data is stored on servers in accordance with applicable law

All third-party processors are required to handle your data securely and only for the purposes we specify.

3. Cookies and tracking technologies

Our website uses cookies — small text files stored on your device — to enhance your experience and help us understand how our site is used. You can manage your cookie preferences at any time using our cookie consent tool.

You can update your cookie preferences at any time by clicking the cookie icon at the bottom of any page.

4. Your rights

Under the Zimbabwe Data Protection Act [Chapter 11:23] and applicable data protection law, you have the following rights regarding your personal information:

• Right of access — you may request a copy of the personal data we hold about you
• Right to correction — you may request that we correct inaccurate or incomplete data
• Right to deletion — you may request that we delete your personal data where there is no legitimate reason to retain it
• Right to object — you may object to processing based on legitimate interest, including direct marketing
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
• Right to lodge a complaint — you may lodge a complaint with the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) as the data protection authority

To exercise any of these rights, contact us at info@qwantutech.org. We will respond within 30 days.

5. Data retention

We retain personal data only for as long as necessary. Client project data is retained for 5 years after project completion for legal and financial record-keeping purposes. Website analytics data is retained as per Google Analytics default retention settings. You may request deletion at any time.

6. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS with SSL encryption. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

7. Children's privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

8. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.

1. Use of this website

You may use this website for lawful purposes only. You agree not to:

• Use this website in any way that is unlawful, harmful, or deceptive
• Transmit any unsolicited commercial communications
• Attempt to gain unauthorised access to any part of the website or its systems
• Scrape, copy, or reproduce any content without our written permission
• Use this website to distribute malware or engage in any form of cyberattack

We reserve the right to restrict or terminate access to this website at our discretion.

2. Our services

QwantuTech provides technology services including website development, AI solutions, graphic design, digital marketing, and IT consulting. All service engagements are governed by a signed Client Service Agreement (Annexure C), which takes precedence over these general terms in the event of any conflict.

We reserve the right to decline any project at our sole discretion without providing a reason.

3. Payment and fees

All fees are as quoted in writing and are payable in accordance with our Client Service Agreement. Our standard payment terms are:

• 60% deposit due before work commences
• 40% balance due upon delivery of final deliverables
• Invoices are payable within 7 days of issue
• Overdue amounts attract interest per the Prescribed Rate of Interest Act [Chapter 8:10] of Zimbabwe

We accept USD cash, bank transfer (Zipit), EcoCash, and Zimbabwe Gold (ZiG). Final deliverables are not released until full payment is received.

4. Refunds and cancellations

The 60% deposit is non-refundable once work has commenced. If you cancel a project after commencement, you remain liable for payment of all work completed to the date of cancellation. If QwantuTech cancels for convenience, the deposit will be refunded in full.

5. Intellectual property

5.1 Our website content

All content on this website — including text, graphics, logos, icons, images, code, and design — is the intellectual property of QwantuTech (Private) Limited and is protected by copyright. You may not reproduce, distribute, or create derivative works without our prior written consent.

5.2 Client project deliverables

Intellectual property in deliverables produced for clients transfers to the client upon receipt of full and final payment. Until full payment is received, all IP remains the property of QwantuTech. Pre-existing tools, frameworks, and methodologies used in delivery remain our property under a perpetual licence to the client.

5.3 Portfolio rights

Unless expressly agreed otherwise in writing, QwantuTech retains the right to reference completed projects in our portfolio and marketing materials.

6. Disclaimers and limitation of liability

This website and its content are provided "as is" without any warranty, express or implied. We do not guarantee that the website will be uninterrupted, error-free, or free of viruses.

To the maximum extent permitted by law, QwantuTech's total liability for any claim arising from use of this website or our services shall not exceed the total fees paid for the relevant service. We are not liable for indirect, consequential, or punitive damages, loss of profits, or loss of data.

Nothing in these terms limits liability for fraud, wilful misconduct, or death and personal injury caused by negligence.

7. Third-party links

This website may contain links to third-party websites. We are not responsible for the content, privacy practices, or reliability of any third-party website. Links do not constitute endorsement.

8. Dispute resolution

Any dispute arising from use of this website or our services shall be resolved first through good-faith negotiation, then mediation, and if necessary through binding arbitration under the Arbitration Act [Chapter 7:15] of Zimbabwe. The seat of arbitration shall be Bulawayo, Zimbabwe. The language shall be English.

9. Governing law

These Terms and Conditions are governed by the laws of Zimbabwe, including the Companies and Other Business Entities Act [Chapter 24:31], the Data Protection Act [Chapter 11:23], and the Electronic Transactions and Electronic Commerce Act.

10. Changes to these terms

We may update these Terms and Conditions at any time. The current version is always published on this page with the date of last revision. Continued use of our website constitutes acceptance of any updated terms.

Contact us regarding these documents

If you have any questions about this Privacy Policy or these Terms and Conditions, or wish to exercise any of your data rights, please contact us:

These documents were last reviewed and updated in April 2026. QwantuTech (Private) Limited is incorporated in Zimbabwe under the Companies and Other Business Entities Act [Chapter 24:31].